Frequently Asked Questions
Everything you need to know about your LINES AND CURRENT order, shipping, and care.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for most items in their original, unworn condition. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.
How should I care for my jewelry to prevent tarnishing?
To maintain the longevity of your pieces, we recommend removing jewelry before swimming, showering, or applying lotions. Store your items in a cool, dry place, preferably in the provided LINES AND CURRENT pouch.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
What materials are used in your products?
We prioritize quality and durability, using materials such as 925 Sterling Silver, 18k Gold Vermeil, and high-quality stainless steel for our minimal aesthetic collections.
Can I change or cancel my order after it has been placed?
We aim to process orders quickly. If you need to make an amendment, please contact our support team within 1 hour of placing your order, and we will do our best to accommodate your request.